Email Deliverability Manager
Own and scale the technical email infrastructure supporting multiple international B2C brands. Maintain reliable sending environments, protect sender reputation, and resolve deliverability issues as the business expands.
Обязанности
- Manage email infrastructure across brands and email service providers.
- Design and maintain scalable multi-brand email architecture.
- Manage sending domains, dedicated IPs, subusers, API keys, routing, and authentication.
- Configure SPF, DKIM, DMARC, link branding, tracking domains, and DNS.
- Develop and execute IP warm-up strategies.
- Monitor sender reputation, inbox placement, bounces, spam complaints, blocklists, and email performance.
- Investigate and resolve deliverability issues and incidents.
- Coordinate with CRM, Marketing, Product, BI, Development, and Retention teams.
- Support high-volume email operations and document internal processes and best practices.
- Use AI and automation tools to improve monitoring and operations.
Требования
- Experience managing email infrastructure and deliverability at scale.
- Knowledge of email authentication, dedicated IPs, sender reputation, inbox placement, DNS, and email service providers.