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Digital Customer Support Representative
Не указаноПолная занятостьПоддержка клиентовAirlines
An expanding airline is hiring digital customer support representatives with strong Hebrew and English communication skills. The role combines customer service, booking assistance, and sales-oriented support across digital channels, with telephone assistance when needed.
Обязанности
- Provide customer service through digital channels
- Handle inquiries about bookings, changes, cancellations, and ancillary services
- Manage multiple customer inquiries simultaneously
- Deliver tailored solutions while combining service quality with sales awareness
- Provide telephone support when required
Требования
- High-level written and verbal Hebrew and English
- Strong customer service and sales orientation
- Ability to work in a dynamic, multitasking environment
- Technological orientation and comfort with digital platforms and computerized systems
- Excellent interpersonal and communication skills
Условия и преимущества
- Employment directly with the company from the first day
- Retention bonuses
- Paid professional training
- Health insurance from the first day
- Discounted flight tickets after six months
- Training fund after one year
- Energetic and professional work environment