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Product Manager – Core Management Platform
·United States
HybridFull-timeProduct ManagementPropTechSoftware Development
Join a rapidly scaling PropTech company to own the core platform product. You will drive customer discovery, API-first design, and agentic AI capabilities, ensuring the software feels effortless for daily users. This role reports to the Group Product Manager and collaborates across engineering, design, and key customers.
Responsibilities
- Lead customer discovery through direct engagement, workflow observation, and data analysis to uncover unmet needs and drive roadmap decisions.
- Own the end-to-end product lifecycle from concept to launch, defining success metrics and iterating based on customer outcomes.
- Champion ease of use as a measurable goal, identifying and eliminating friction points to improve daily user satisfaction.
- Treat API design as a core product decision, collaborating with platform engineering to ensure scalability and integration readiness.
- Design and spec agentic AI workflows that seamlessly blend automated and human tasks, defining failure modes and trust boundaries.
- Manage multiple workstreams simultaneously, balancing discovery, specification, development, and launch activities.
- Partner with design, engineering, sales, and customer success to deliver features that drive adoption, retention, and customer delight.
Requirements
- 3+ years of experience in product management or technical product ownership with a track record of delivering measurable customer outcomes.
- Demonstrated customer discovery expertise with a personal methodology for identifying high-impact opportunities.
- Strong API-first mindset with experience specifying or owning APIs used by other teams or integrations.
- Experience building or speccing agentic AI workflows, with understanding of tool calls, chaining, and failure handling.
- Proficiency with AI tools (e.g., Claude, Cursor) for prototyping, spec generation, and accelerating development.
- Excellent communication skills, able to articulate complex tradeoffs to both executive and technical audiences.
- Comfortable in a fast-paced, high-growth environment with shifting priorities and multiple concurrent workstreams.
Nice to have
- Experience in community management, property technology, or B2B SaaS platforms.
- Track record of shipping AI-powered features with measured adoption and reliability metrics.
- Side projects or open-source contributions demonstrating genuine AI and product instincts.
Benefits
- Medical, dental, and vision insurance starting day one.
- Unlimited PTO with a minimum of one continuous week off per year.
- 401K with company match.
- Remote-flexible work arrangement with office access as needed.
- Parental leave benefits.
- Professional development and industry training opportunities.
- Active employee-led culture committee and award-winning workplace.