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Product Manager
·United States
Not specifiedFull-timeProduct ManagementTransportationLogisticsSupply Chain
Join a global leader in supply chain optimization to drive product strategy for an AI-native logistics platform in North America. Lead customer discovery, validate product-market fit, and ensure the platform meets the operational needs of the logistics market.
Responsibilities
- Lead customer discovery and validation engagements for the North American market, translating pain points into actionable product requirements.
- Develop rapid prototypes for user validation and value assessment.
- Collaborate with global product, UX, and engineering teams to develop and release features.
- Support customer implementations, ensuring successful onboarding and configuration.
- Provide product insights, demos, and roadmap context to support sales enablement.
- Contribute to pricing and go-to-market strategy from a product perspective.
- Partner with Product Marketing to align messaging with product capabilities and customer needs.
- Ensure localization of the platform for North American market requirements, including compliance, terminology, and workflows.
- Represent North American customer needs in roadmap planning and sprint reviews.
- Drive and monitor user and customer adoption through usage metrics and feedback loops.
- Develop and co-own customer training materials and programs in collaboration with Account Management.
- Document and communicate findings for asynchronous collaboration across time zones.
Requirements
- 6+ years of product management experience in logistics, supply chain, and enterprise SaaS.
- Proven track record of customer discovery, implementation support, and market validation.
- Experience using AI to enable the product management function.
- Strong communication and stakeholder management skills.
- Experience working in distributed teams across time zones using asynchronous collaboration methods.
- Comfortable with ambiguity and fast-paced environments.
- Based in the U.S. and able to work EST timezone.
- Willingness to travel up to 30%.
Benefits
- Competitive compensation package
- Rewarding bonus program
- Comprehensive benefits plan
- Long-term career opportunities in a fast-growing international organization