Account Manager
Manage and develop customer relationships, serve as main contact, understand needs, coordinate delivery, and identify growth. Requires excellent communication, Hebrew, and software experience.
Responsibilities
- Manage and develop long-term relationships with customers
- Serve as the main point of contact for assigned accounts
- Understand customer needs and translate them into actionable solutions
- Coordinate with internal teams to ensure successful delivery and customer satisfaction
- Conduct customer meetings, follow-ups and business reviews
- Identify opportunities for account growth and additional services
- Monitor customer satisfaction and proactively address issues
- Maintain accurate customer and account information
Requirements
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to understand customer needs and provide effective solutions
- Strong business orientation and a proactive approach
- Excellent Hebrew communication skills
- Experience with software / information systems
- Proficiency in Excel and office tools