B
Process Operations Specialist
·Israel
On-siteFull-timeSupply Chain ManagementConstructionEnterprise Software
A construction intelligence company is seeking an early-career specialist to improve internal workflows, analyze operational data, strengthen quality processes, and coordinate issue resolution across Operations, Product, Technical, and Customer Success teams.
Responsibilities
- Analyze operational data using Excel and dashboards to identify patterns, anomalies, and actionable insights.
- Review system quality, identify workflow gaps, monitor issues, and initiate improvement efforts.
- Develop and implement internal processes and validation procedures.
- Coordinate execution across Operations, Technical Product, and Customer Success teams.
- Investigate complex cross-functional issues and lead structured resolution processes.
- Support the resolution of customer-related requests.
- Improve product quality, operational efficiency, and customer satisfaction.
Requirements
- Bachelor’s degree in Industrial Engineering, Business Administration, Economics, Information Systems, or a related field.
- 1–2 years of relevant experience in analytical, operational, or cross-functional roles.
- High proficiency in written and spoken English.
- Strong analytical skills and experience with Excel and data dashboards.
- Ability to work independently, take ownership, and complete tasks with minimal supervision.
- Proactive approach to identifying gaps and initiating improvements.
- Strong communication, collaboration, problem-solving, and root-cause analysis skills.
- Excellent organization and attention to detail in fast-paced environments.
- Curiosity and willingness to develop technical knowledge of product functionality, data analysis methods, and internal workflows.
Nice to have
- Experience in project management, process improvement, or operations.