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Technical Project Manager
·Israel
HybridFull-timeProject ManagementHR tech
Seeking a Technical Project Manager to lead end-to-end implementation of SaaS HR solutions for global clients, manage project plans, configure products, and ensure successful onboarding and handover.
Responsibilities
- Develop and manage day-to-day project plans, monitor progress, and resolve issues to ensure project success.
- Lead the end-to-end setup process, including data extraction from HRIS systems and configuring client accounts.
- Track and communicate project status, risks, and issues to internal and external stakeholders.
- Manage client relationships and ensure satisfaction with project delivery.
- Maintain detailed documentation of tasks, milestones, and client interactions.
- Transition accounts from implementation to launch by working with Customer Success and Support teams.
Requirements
- 4+ years of technical external customer-facing experience with technical SaaS products, including 2+ years working with global clients.
- 1+ years of experience with configuration tools.
- 1+ years of experience with query languages (SQL/NoSQL).
- Comfortable with difficult conversations and managing customer expectations.
- Excellent communication and interpersonal skills.
- Strong problem-solving and troubleshooting skills.
- Availability to work during US hours.
Nice to have
- Familiarity with SQL/NoSQL databases.
- Familiarity with Agile methodologies and software delivery lifecycle.
- Experience with project management tools like Microsoft Project, Jira, Monday.
- Industry knowledge of HR Tech.
- Advanced proficiency with Microsoft Office Suite.