Salesforce Project Manager
Lead and manage end-to-end Salesforce CRM implementations, aligning technology solutions with business goals. Oversee program roadmaps, budgets, and timelines; manage risks and stakeholder relationships; drive change management; and mentor cross-functional teams to ensure high-quality delivery.
Responsibilities
- Lead cross-functional teams in executing large-scale Salesforce programs.
- Develop and maintain program roadmaps, timelines, and budgets.
- Ensure on-time, within-scope, and on-budget delivery of all programs.
- Monitor progress, manage risks, and resolve inter-project dependencies.
- Report program performance and business value to senior management.
- Serve as primary contact for internal business clients, ensuring needs are met.
- Manage relationships with stakeholders, architects, and development teams.
- Drive organizational change management for high user adoption.
- Collaborate with Salesforce architects and engineers on solution design.
- Ensure projects meet quality and data integrity standards.
- Lead, mentor, and motivate project teams to high performance.
- Allocate resources effectively across the program.
Requirements
- 3+ years of Project Management experience, preferably with large-scale initiatives.
- Proven experience delivering complex Salesforce projects.
- Strong understanding of CRM processes and Salesforce product landscape.
- Proficiency in project management tools (e.g., JIRA, SmartSheet, PPM).
- Excellent communication, leadership, and stakeholder management skills.
- Ability to manage multiple interdependent projects with competing deadlines.
Nice to have
- Program/Project Management certification (e.g., PgMP, PMP).
- Salesforce certification (e.g., Certified Administrator, Platform App Builder).