Sales Operations Manager
Own and improve sales operations for a global commercial organization, supporting Salesforce governance, pipeline visibility, forecasting, reporting, and executive decision-making. This hybrid role is based in Kfar Saba and works with teams across EMEA, APAC, LATAM, and North America.
Responsibilities
- Own and continuously improve global sales operations processes, reporting, and governance.
- Build and optimize Salesforce dashboards, pipeline reports, data quality frameworks, and sales performance metrics.
- Support the CRO and commercial leadership with forecasting, pipeline analysis, and business performance reviews.
- Identify revenue risks, pipeline gaps, and growth opportunities through structured analysis.
- Improve CRM adoption, opportunity management, and process discipline with regional sales teams.
- Prepare and support business reviews, including analysis, executive presentations, and follow-up tracking.
- Translate strategic decisions into operational actions and coordinate cross-functional execution.
- Drive commercial initiatives with Sales, Marketing, Finance, Customer Success, and Product teams.
- Use AI tools and automation to improve reporting, forecasting, and operational efficiency.
- Identify process gaps proactively and recommend improvements.
Requirements
- Experience in Sales Operations, Revenue Operations, Commercial Operations, or a similar business-facing role.
- Hands-on Salesforce experience with dashboards, reports, pipeline management, and data quality.
- Strong analytical skills and the ability to build reports, track KPIs, and translate data into business insights.
- Experience supporting global sales teams or senior commercial leadership.
- Full professional proficiency in English for daily written and verbal communication with global stakeholders.
- Practical experience using AI tools to improve productivity, reporting, or operational workflows.
- Strong communication, organization, commercial judgment, and attention to detail.
- Ability to work independently, manage multiple priorities, and operate in a fast-moving global environment.
Nice to have
- Experience in SaaS, enterprise software, fintech, or another complex B2B technology environment.
- Experience with QBRs, forecasting cycles, or executive business reviews.
- Familiarity with Power BI, Tableau, or Looker.
- Experience with sales enablement, onboarding coordination, or process adoption programs.
- Additional languages beyond English.