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Senior E-commerce Strategy Manager

·Israel
RemoteFull-timeProduct ManagementRetail Luxury Goods and Jewelry

Own Shopify and e-commerce strategy, advise customers on solutions, lead executive conversations, define standards, and support sales. Senior individual contributor reporting to COO/CTO, with opportunity to grow into Director.

Responsibilities

  • Own Shopify and e-commerce strategy and recommended practices
  • Advise customers on Shopify, Shopify Plus, e-commerce architecture, integrations, performance, and conversion
  • Translate customer business goals into solution recommendations, requirements, priorities, and acceptance criteria
  • Lead executive customer conversations and serve as senior business and technology advisor
  • Support sales calls, technical discovery, solution design, proposals, and statements of work
  • Determine when to use native Shopify capabilities, third-party applications, or custom applications
  • Define e-commerce standards for customer experience, performance, accessibility, SEO, analytics, and security
  • Review complex or high-risk opportunities before commitments are made
  • Identify and escalate customer, scope, solution, and delivery risks
  • Partner with engineering and client delivery teams on feasibility, estimates, and customer health

Requirements

  • 8+ years of experience in e-commerce technology, digital solutions, consulting, or implementation
  • 5+ years of substantial Shopify experience, including Shopify Plus
  • Strong customer-facing consulting and executive presentation skills
  • Experience advising retailers or e-commerce businesses on strategy and technology
  • Strong working knowledge of Shopify themes, Liquid, APIs, webhooks, Shopify Functions, and Checkout Extensibility
  • Practical understanding of custom applications, third-party integrations, payments, analytics, SEO, and security
  • Ability to evaluate architecture without being the primary developer
  • Experience running technical discovery, defining solutions, and contributing to proposals
  • Strong commercial judgment balancing customer goals, platform constraints, and profitability
  • Excellent written and spoken English

Nice to have

  • Jewelry-industry experience

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