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Product Manager, In-House CRM System
·Israel
Not specifiedFull-timeProduct ManagementeCommerce
Responsible for leading the vision, strategy, and execution of a new in-house CRM system to empower global teams and scale operations. Drive alignment with senior management, translate complex workflows into technical solutions, own roadmap, and collaborate with engineering to deliver AI-driven, scalable B2B SaaS platforms.
Responsibilities
- Lead end-to-end product lifecycle for a new in-house CRM, from architecture to adoption.
- Engage with cross-company teams and senior management to map workflows and define technical solutions.
- Own and deliver the internal CRM product roadmap aligned with operational goals.
- Partner with engineering and operations to drive product management and delivery.
- Translate high-level business requirements into detailed specifications and development tasks.
- Communicate effectively across business and technical stakeholders, bridging development and the organization.
Requirements
- 5+ years of product management experience, preferably building internal tools or CRM systems.
- B2B/SaaS or internal platform experience.
- Strong technical foundation, able to collaborate with engineering on data architectures.
- Experience with AI-driven solutions (e.g., automation, predictive insights).
- Proven ability to manage complex features with high accuracy and attention to detail.
- High sense of ownership and proactive problem-solving.
- Familiarity with agile methodologies.
- Ability to break down complex business needs into actionable tasks.
- Excellent project management and prioritization skills.
- Strong communication and interpersonal skills for diverse stakeholders.
- Experience managing third-party API integrations.
Nice to have
- eCommerce industry experience