FinOps Engineer & Customer Success Manager
Seeking a FinOps Engineer & Customer Success Manager to advise on FinOps strategies, create automation solutions, collaborate with engineering teams, and ensure client success. Responsible for MSP partnerships, training, and continuous improvement in cloud cost optimization.
Responsibilities
- Advise clients on FinOps strategies and best practices.
- Develop customized FinOps automation solutions using the platform.
- Collaborate with client engineering teams to identify and resolve FinOps challenges.
- Build and maintain strong client relationships as a trusted FinOps advisor.
- Conduct regular check-ins and reviews to ensure client satisfaction.
- Identify improvement opportunities and propose solutions to enhance FinOps processes.
- Facilitate training and knowledge transfer to empower clients.
- Engage with MSPs to tailor solutions to their requirements.
- Foster partnerships with MSPs to drive adoption and success.
Requirements
- Minimum of 3 years of experience in FinOps or related field.
- Strong understanding of cloud cost optimization strategies.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Passion for delivering exceptional customer success.
- Ability to thrive in a fast-paced startup environment.
Nice to have
- Experience working with Managed Service Providers (MSPs).
- Proficiency in Python and SQL.