Platform and Automation Engineer
Join a globally distributed organization to build and optimize the internal technology ecosystem. Design scalable automation solutions, integrate business-critical SaaS platforms, and improve operational efficiency through engineering-first practices in a remote-first, collaborative environment.
Responsibilities
- Lead the design, implementation, and continuous improvement of internal platforms, automation workflows, and business system integrations.
- Administer, optimize, and integrate business-critical SaaS platforms, including CRM, customer support, billing, collaboration, and engineering tools.
- Design and develop automation scripts, internal services, CLI tools, and event-driven workflows using modern programming languages and APIs.
- Build and maintain reliable integrations between internal business systems to automate data synchronization, user provisioning, and operational processes.
- Develop internal tools that improve onboarding, access management, business operations, collaboration, and employee productivity.
- Identify opportunities to introduce AI-powered solutions, including intelligent assistants, workflow automation, knowledge retrieval, and operational analytics.
- Design automated onboarding, offboarding, identity management, and self-service workflows that simplify internal IT processes.
- Provide advanced technical support for complex IT issues while focusing on root-cause analysis and long-term process improvements.
- Implement and maintain security controls, identity management, endpoint protection, and compliance processes aligned with industry standards.
- Collaborate with internal stakeholders to continuously improve business systems, operational efficiency, and the overall employee technology experience.
Requirements
- 8+ years of experience in IT Engineering, Platform Engineering, Systems Engineering, or Business Systems Engineering, including senior-level ownership of internal platforms and automation.
- Strong programming and scripting skills using languages such as Python, Go, Bash, or similar technologies.
- Experience administering and integrating business-critical SaaS platforms, including CRM, customer support, billing, collaboration, and engineering tools.
- Solid knowledge of cloud infrastructure, particularly AWS and GCP environments, networking, identity management, and infrastructure services.
- Strong experience designing API-driven integrations using REST, GraphQL, OAuth, webhooks, and SaaS SDKs.
- Deep understanding of macOS and Linux environments.
- Experience implementing identity lifecycle management, SSO, SAML, SCIM provisioning, Zero Trust principles, and access management.
- Knowledge of security and compliance frameworks such as ISO 27001, SOC 2, and GDPR.
- Experience working successfully within remote-first or globally distributed organizations.
- Strong analytical thinking, communication skills, ownership mindset, and a proactive approach to continuous improvement.
Nice to have
- Familiarity with AI-driven automation, container technologies such as Docker or Kubernetes, and Site Reliability Engineering practices.
Benefits
- Fully remote work model with complete flexibility to work from your preferred location.
- Opportunity to work with modern technologies, cloud platforms, and AI-powered automation solutions.
- Engineering culture that encourages innovation, experimentation, and automation-first thinking.
- Exposure to a modern, open-source-focused technology stack that mirrors production environments.
- Collaborative international team with opportunities to influence company-wide technology strategy.
- Supportive remote-first culture focused on autonomy, continuous learning, and professional growth.