Director of Product Design
Lead the product design organization for a global SaaS company, making strategic design decisions and building a high-performing team. Drive product excellence across contact center solutions, collaborating with global UX leadership. This hybrid role offers schedule flexibility to partner with teams across time zones.
Responsibilities
- Develop and execute strategic design decisions to drive product excellence.
- Lead and grow a diverse, high-performing design team.
- Collaborate with product and engineering leadership to influence roadmaps and feature prioritization.
- Champion design excellence and innovation across the organization.
- Optimize team allocation and prioritize design work for maximum business impact.
- Lead cross-functional design reviews and stakeholder alignment sessions.
- Drive adoption of design systems and best practices across development teams.
- Ensure accessibility and internationalization standards are met.
Requirements
- 20+ years of comprehensive UX design experience.
- At least 10 years of design leadership experience at an enterprise level.
- Exceptional communication and collaboration skills for influencing stakeholders at all levels.
- Track record of building and scaling high-performing, diverse design teams.
- Experience operating as a peer leader in global, distributed organizations.
- Strong facilitation and workshop leadership skills.
Benefits
- Hybrid work model (2 days office, 3 days remote).
- Opportunity to work with a market-leading global company.
- Fast-paced, collaborative, and creative environment.
- Endless internal career opportunities across multiple roles, domains, and locations.
- Equal opportunity employer.