Product Manager (Tourism)
A leading German study tour operator is seeking a Product Manager to design and coordinate travel products, manage bookings, and serve as the interface between service providers, agencies, and tour operators. The role requires a commercial background in tourism, strong organizational skills, and fluency in German and English.
Responsibilities
- Design and coordinate new travel itineraries in collaboration with the sales department, including writing all texts after handover from purchasing
- Operationally manage trips after booking receipt
- Act as the interface between service providers, agencies, and tour operators
- Create and review travel documents
- Design and prepare entry/visa processes
- Serve as the contact person for travel insurance matters
- Conduct product training sessions
- Set up and maintain allotments and travel documents
- Work closely with flight, sales, and purchasing departments
- Monitor bookings in the company's proprietary booking system
- Verify and approve invoices
Requirements
- Completed commercial apprenticeship or degree, ideally in tourism
- Good understanding of organizational processes and tourism contexts
- High level of initiative and proactive working style
- Calm demeanor, especially in hectic situations
- Precise and analytical working method
- Excellent German skills (written and spoken) and fluent English skills
- Strong numerical understanding and analytical thinking
- Very good MS Office skills, especially Excel, and quick comprehension
Benefits
- Varied and exciting role in an internationally growing company with flat hierarchies and short decision-making paths
- Challenging, diverse tasks with high personal responsibility
- Performance-based pay with attractive benefits such as company pension scheme, health budget up to €1,500 p.a., bike leasing, job ticket, DRV ID card, and corporate benefits
- Modern workplaces in a central location with excellent transport links
- Exceptional company and team events
- 30 days of annual leave