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Senior Account Manager

Automat-it·ישראל·enhe
היברידימשרה מלאהפיתוח עסקיCloud Computing ServicesIT Services

Manage strategic B2B customer accounts for a cloud services provider in a hybrid Tel Aviv role. Own onboarding, customer satisfaction, revenue growth, renewals, and expansion opportunities across AWS environments.

תחומי אחריות

  • Manage a portfolio of strategic customer accounts from onboarding through ongoing satisfaction
  • Identify cost optimization, upsell, cross-sell, renewal, and dedicated DevOps or FinOps opportunities
  • Develop new business within existing customer accounts and achieve sales goals
  • Lead customer onboarding and provide training and resources for effective adoption
  • Serve as the primary contact for assigned accounts and understand evolving business needs
  • Collect customer feedback and relay insights to internal teams for service improvement
  • Develop customer advocacy through case studies, testimonials, and referrals
  • Maintain strategic vendor relationships with AWS
  • Attend business events and conferences to promote cloud services and educate prospective customers

דרישות

  • At least 3 years of experience in customer success, customer engineering, or account management within a B2B SaaS company
  • At least 2 years of experience selling complex public cloud services such as AWS, GCP, or Azure
  • Proven success generating revenue and closing business
  • Experience with startups or ISV companies
  • In-depth experience selling and supporting AWS services
  • Ability to engage and influence C-level executives
  • Excellent written and verbal communication skills in English and Hebrew
  • Strong presentation and organizational skills
  • Ability to work effectively in a fast-paced environment

יתרון

  • Salesforce or HubSpot experience
  • AWS certification
  • FinOps knowledge or experience

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