Customer Migration Project Manager
Lead customer migrations from legacy products to next-generation ERP solutions, coordinating timelines, customer communication, cross-functional delivery, and issue resolution.
תחומי אחריות
- Manage the customer migration pipeline and maintain accurate status information.
- Coordinate with users of legacy products and plan tailored migration timelines, roadmaps, and transitions.
- Act as the primary customer contact throughout each migration.
- Partner with Product, R&D, Technical Support, Customer Relations, and Delivery teams.
- Identify risks and blockers, develop action plans, and resolve issues.
- Report progress, metrics, KPIs, and migration velocity.
דרישות
- Bachelor’s degree in Business Administration, Industrial Management, Computer Science, or a related field.
- At least 3 years of experience managing customer-facing projects involving Priority ERP implementation, delivery, or integration.
- Hands-on experience with Priority ERP.
- Business fluency in Hebrew and English, written and verbal.
- Ability to manage multiple stakeholders and varied customer profiles.
- Strong attention to detail, technical aptitude, project management, and organizational skills.
יתרון
- Familiarity with SCM and mobile solutions.