Senior Product Manager, Rider Experience
Own the end-to-end rider experience for a consumer mobility app across iOS and Android. Set product direction and deliver data-informed, AI-enabled improvements in booking, personalization, and customer loyalty.
תחומי אחריות
- Own the rider app experience across iOS and Android, from research and specifications through launch and ongoing iteration.
- Map customer journeys, reduce friction, improve conversion, and develop personalized retention experiences.
- Set the product vision and roadmap, connecting initiatives to company strategy, objectives, and business results.
- Partner with design, engineering, and marketing to improve mobile experiences.
- Coordinate dependencies across mobile, AI research, backend, data, operations, and business teams.
- Develop AI-enabled features using contextual models, agentic support workflows, and generative personalization.
- Use behavioral data to identify opportunities, define metrics, and guide product decisions.
דרישות
- At least 5 years of product management experience, including shipping scaled B2C mobile apps for iOS and Android.
- Experience owning product work from discovery and customer research through delivery, launch, and iteration.
- Strong analytical skills and experience using product analytics tools such as Mixpanel.
- Technical understanding and familiarity with applying generative AI, large language models, or real-time personalization to product features.
- Strong communication and collaboration skills in English and Hebrew.
- A technical or design academic background, together with strong technical understanding or hands-on experience as an engineer, designer, or founder.
יתרון
- Experience in mobility, two-sided marketplaces, delivery, or on-demand consumer services.
- Experience with consumer-app growth loops, loyalty programs, or monetization.
- Comfort designing features for corporate riders and business customers.