Senior Product Manager
Own complex product areas across e-commerce and the post-purchase lifecycle, from customer discovery through delivery, rollout, adoption, and ongoing improvement. Partner with enterprise merchants and cross-functional teams to build scalable software capabilities.
תחומי אחריות
- Own product initiatives from discovery and problem definition through requirements, development, user acceptance testing, rollout, adoption, and measurement.
- Work with enterprise merchants and internal customer-facing teams to turn complex needs into scalable product capabilities.
- Build products across e-commerce and post-purchase workflows, including returns, exchanges, refunds, shipping, order management, and merchant operations.
- Lead product work involving integrations with commerce platforms, logistics providers, APIs, and related systems.
- Balance merchant needs, shopper experience, operational complexity, technical constraints, and business impact.
- Define product requirements and specifications with engineering and design partners.
- Use product data, customer feedback, and business metrics to identify opportunities, prioritize work, and measure impact.
- Set and monitor KPIs such as adoption, completion rates, operational efficiency, merchant satisfaction, and business impact.
- Own product quality through UAT, rollout planning, monitoring, feedback, and iteration.
- Use AI tools across discovery, research, analysis, specifications, prioritization, prototyping, and delivery.
דרישות
- At least 5 years of product management experience with complex software products.
- Experience with B2B or B2B2C SaaS.
- Track record leading complex product initiatives from discovery through production rollout.
- Experience working directly with enterprise customers and turning their needs into scalable products.
- Technical familiarity with APIs, integrations, data flows, and complex SaaS systems.
- Strong analytical skills and experience using data to guide decisions and measure outcomes.
- Ability to prioritize across strategic initiatives, customer needs, technical constraints, and operational requirements.
- Experience working closely with engineering teams.
- Excellent written and verbal communication skills in English and Hebrew.
יתרון
- Experience with e-commerce, commerce infrastructure, or enterprise software.
- Experience using AI agents and agentic workflows in product development.