Technical Project Manager
An international e-commerce technology company is seeking an experienced Technical Project Manager to lead strategic, technically complex projects for major enterprise merchants. The role works across customer success, technical account management, solutions, integrations, product, engineering, andه
Responsabilidades
- Own strategic and technically complex projects from scoping through delivery for a portfolio of major merchants.
- Lead weekly internal account forums covering project status, roadmap, and technical issues.
- Maintain merchant product roadmaps, track feature requests, and keep commitments and timelines current.
- Act as the primary point of contact between merchants and internal teams, owning relationships and outcomes.
- Adapt delivery approaches to different merchant configurations while maintaining company standards.
- Drive resolution of escalations and production issues, coordinating the appropriate teams through closure.
Requisitos
- 3–6 years of experience in B2B or enterprise project management.
- Experience managing demanding, high-visibility clients.
- Strong technical understanding and ability to communicate with engineering teams and client technical stakeholders.
- Strong interest in and affinity for AI.
- Ability to lead cross-functional delivery without direct management authority.
- Excellent organization, attention to detail, prioritization, and multitasking skills.
- Ability to work independently, manage multiple workstreams, and meet deadlines in a fast-changing environment.
- Excellent written and verbal English.
Se valora
- Hands-on experience with software development, web technologies, or e-commerce integrations.
- Additional languages.
- Experience working with distributed international teams across multiple time zones.