Salesforce Project Manager
Manage end-to-end delivery of complex Salesforce and CRM initiatives, aligning technology solutions with business needs and overseeing scope, timelines, budgets, quality, and adoption.
Responsabilidades
- Lead cross-functional teams delivering large-scale Salesforce and CRM programs, including implementations, migrations, and platform consolidations.
- Develop and maintain program roadmaps, timelines, and budgets; ensure delivery on time, within scope, and on budget.
- Track progress, manage risks and dependencies, and resolve issues across projects.
- Report program performance and business value to senior leaders and stakeholders.
- Work with business clients to understand requirements and coordinate with architects, developers, and process owners.
- Lead organizational change efforts to support user adoption.
- Partner with technical teams on scalable solutions that follow platform best practices.
- Maintain quality and data integrity standards.
- Lead project teams, allocate resources, and manage workloads.
Requisitos
- At least 3 years of project management experience, preferably on large-scale strategic business technology initiatives.
- Demonstrated experience leading complex Salesforce projects.
- Strong knowledge of CRM processes, Sales Cloud, Service Cloud, and the Salesforce ecosystem.
- Proficiency with project management tools such as JIRA, Smartsheet, or PPM software.
- Ability to manage multiple interdependent projects and competing deadlines.
Se valora
- Program or project management certification, such as PgMP or PMP.
- Salesforce certification, such as Certified Administrator or Platform App Builder.