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Project Manager, Customer Service

IAI - Israel Aerospace Industries·Israel·en
Sin especificarTiempo completoGestión de proyectosDefense & Space

Lead customer service and operations for complex defense systems, manage maintenance contracts, and ensure full operational readiness throughout the contract lifecycle.

Responsabilidades

  • Lead overall service and operations for customers in complex systems.
  • Manage customer service project content from opportunity to delivery and implementation.
  • Define and implement maintenance frameworks and contracts after warranty periods.
  • Ensure full operational readiness of systems throughout the engagement.
  • Develop deep familiarity with the customer environment to improve performance and service.

Requisitos

  • Academic degree in Engineering, Exact Sciences, or Industrial Management.
  • 3-7 years of experience in a complex technological environment.
  • Experience in matrix management or cross-organizational project management.
  • Experience in preparing price quotes, service pricing, and managing maintenance contracts.
  • Experience in leading operational readiness or maintenance management for complex systems.
  • High proficiency in English.

Se valora

  • Experience leading projects in the defense sector.

Compatibilidad

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