Product Manager, Growth — Self-Service Tax Filing
Own the end-to-end self-service tax filing experience, improving filing completion and acceptance while growing upgrades to assisted tax services. Work with product, engineering, design, data, tax, and go-to-market teams on a partner-distributed product.
Responsabilidades
- Own the filing funnel and improve interview completion, ready-to-file, filing and acceptance rates, and time to file.
- Use data to identify friction and drop-off, define metrics, build dashboards with the data team, write queries, and run A/B tests.
- Shape configurable white-label product capabilities and partner reporting.
- Develop timely upgrade paths and paid add-ons to increase revenue per filer without reducing completion.
- Translate filer and partner insights into a product roadmap and lead new initiatives.
- Plan around the tax season, preparing for peak periods and responding to filing deadlines.
- Coordinate product delivery and partner launches with engineering, design, tax, and go-to-market teams.
Requisitos
- At least 4 years of product management experience owning a live product end to end.
- Experience shipping self-service products at scale in B2C or SMB-focused B2B.
- Strong data orientation, including defining KPIs, running experiments, and adapting based on results.
- Experience shipping AI- or LLM-powered product features.
- A record of improving conversion or retention through onboarding or funnel optimization.
- Experience in a complex, regulated domain where accuracy matters, such as fintech, payments, banking, or insurance.
- Fluent written and spoken English.
- Experience with SaaS platforms.
Se valora
- Knowledge of the US tax system, tax-preparation experience, or personal experience filing US taxes.
- Experience with embedded or white-label products distributed through partners.
- Experience with identity verification, KYC, payments, or document-capture flows.
- Hands-on SQL skills.
- Experience with seasonal or deadline-driven products.
- Fintech experience.