General Manager, B2B Marketplace
Lead the creation, launch, operation, and international growth of a new B2B marketplace platform. Own product direction, marketplace workflows, operating infrastructure, performance measurement, and cross-functional execution.
Responsabilidades
- Lead the marketplace build from product definition through launch and ongoing operation.
- Define the product vision, platform structure, user journeys, onboarding flows, and core workflows.
- Translate the needs of marketplace participants into product, operational, and business requirements.
- Own the product roadmap and prioritize improvements based on business value, user experience, and platform goals.
- Evaluate and implement technology infrastructure supporting the platform.
- Manage platform workflows, data, measurement, performance improvement, user experience, service, and operations.
- Define KPIs, dashboards, and success metrics.
- Coordinate with business, technology, legal, finance, and operations stakeholders.
- Drive continuous improvement using data, user feedback, business needs, and market changes.
- Build the operational infrastructure needed for expansion into additional markets and increased activity.
Requisitos
- Significant experience in product management, building, or leading B2B marketplace platforms.
- Deep understanding of multi-sided products, including supply and demand, matching, conversion, and retention.
- Experience managing product roadmaps, defining user journeys, prioritizing features, and collaborating with development, design, data, and operations teams.
- Experience designing digital-platform workflows such as onboarding, user management, reporting, search, or matching.
- Experience using product metrics, analytics, dashboards, and data to support decisions and improvement.
- Strong operational ability, including building processes, infrastructure, and management routines from scratch.
- Solid business understanding and experience working with commercial stakeholders.
- Excellent English.
- Demonstrated ownership, leadership, independence, and ability to work in an unstructured environment.
Se valora
- Experience building a product, business activity, or digital platform from scratch.
- Experience working in an international environment or developing a global operation.