ERP Implementation Specialist
Lead the implementation of a new SaaS ERP system for B2B operations, from requirements and process design through testing, go-live, and ongoing support. Coordinate cross-functional teams, suppliers, technology partners, and 3PL interfaces.
Responsabilidades
- Lead the end-to-end ERP implementation project.
- Configure system modules and implement business processes.
- Coordinate work across commerce, finance, logistics, customer service, and operations teams.
- Manage suppliers, technology partners, and core interfaces with 3PL providers.
- Guide users through requirements, testing, implementation, and go-live; provide ongoing support.
- Prepare user guides, operating procedures, and business and technical process documentation.
Requisitos
- At least 2 years of experience with ERP systems in implementation, systems analysis, or system administration.
- Experience implementing an ERP system and leading or managing projects.
- Experience with B2B commercial, logistics, and operational processes.
- Knowledge of sales, procurement, logistics, and finance modules.