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IT Field Support Technician
Sin especificarTiempo completoIT Support
Full-time role supporting end users and IT equipment across company sites, including logistics centers and warehouses. The position involves onsite and remote troubleshooting, equipment setup and maintenance, and travel to company locations as needed.
Responsabilidades
- Provide onsite and remote hardware and software support to end users
- Install, configure, and maintain workstations, laptops, printers, and peripherals
- Support warehouse and logistics equipment, including handheld terminals, scanners, and label printers
- Troubleshoot field-level network issues involving connections, Wi-Fi, network cabinets, and cabling
- Set up equipment and access for new employees
- Manage equipment inventory and record support requests in the helpdesk system
- Travel to company sites as needed
Requisitos
- At least one year of experience in technical support or a field-based role
- Good knowledge of installing and maintaining Windows 11
- Familiarity with Active Directory and Microsoft 365
- Basic networking knowledge, including TCP/IP, DHCP, and DNS
- Valid driver’s license
- Strong interpersonal skills, patience, and ability to work under pressure
- Ability to work independently and as part of a team
Beneficios
- Full social benefits
- Career development opportunities
- Supportive professional team