Help Desk Technician
Provide technical support for a global company serving business and personal customers. The role covers operating systems, office and email tools, security, backups, hardware, and troubleshooting.
Responsabilidades
- Install, maintain, and troubleshoot operating systems and office software
- Support email, security, backup, and computer management systems
- Diagnose hardware and software issues and provide dependable customer support
- Handle hardware maintenance and assemble computers
Requisitos
- At least two years of experience as a PC technician or help desk technician
- Knowledge of Windows, macOS, and Linux, including installation, maintenance, and troubleshooting
- Familiarity with Office 365, Google email, security tools, and backup systems
- Hardware troubleshooting and computer assembly skills
- Required technical English
- Organized, independent, reliable, and able to manage multiple tasks