Data Center Operations Lead
Lead technical site operations and a shift-based team in a critical data center environment operating 24/7. Work with site leadership and operations teams to coordinate activity, resolve complex issues, and support infrastructure projects.
Responsabilidades
- Lead technical site operations on a 24/7 basis and manage the shift-based technical team.
- Coordinate with site leadership and operations teams; prioritize workloads and direct on-site execution.
- Document activities, perform checks, and prepare technical work for activities and projects.
- Lead infrastructure and construction work as part of data center operations.
- Serve as the professional escalation point for L1/L2 teams and troubleshoot complex incidents.
- Coordinate with cross-functional teams on technology project setup and operations.
- Ensure adherence to organizational procedures, standards, and methodologies.
Requisitos
- At least 1.5 years of experience managing a technical team in a large organization.
- Availability for 24/7 shift work, including nights, weekends, and holidays.
- Experience in a data center, server room, or IT infrastructure environment.
- Good knowledge of networking and IP addressing.
- Hands-on experience with physical infrastructure, servers, communications, and troubleshooting.
- Ability to lead a team in real time in a critical production environment.
- Strong personal accountability, organization, and accuracy, with the ability to work under pressure and motivate employees and stakeholders.
Se valora
- Previous experience managing data center operations.
- Experience with servers, switches, and communications equipment.
- Familiarity with Linux or Windows Server.
- Experience in a global organization.
- Relevant military background in communications, infrastructure, or networking.