CRM Manager
Manage CRM strategy, tools, data quality, workflows, and reporting to strengthen customer relationships across industrial markets. The role is based in Israel and supports hybrid work.
Responsabilidades
- Develop and oversee CRM strategies and tools
- Coordinate CRM-related projects from planning through delivery
- Optimize CRM workflows and processes
- Maintain and improve CRM data quality
- Produce recurring reports and dashboards for leadership
- Support customer segmentation, profiling, targeted campaigns, and account strategies
Requisitos
- Strong analytical skills in data interpretation and performance tracking
- Ability to generate actionable customer and business insights
- Excellent communication and cross-functional collaboration skills
- Experience with market segmentation and customer profiling
- Experience designing targeted campaigns or account strategies
- Proven project management skills, including planning, prioritization, and execution
- Hands-on experience with CRM platforms such as Salesforce or HubSpot
- Experience with reporting tools and basic data analysis using Excel or business intelligence tools
- Bachelor’s degree in business, marketing, industrial engineering, information systems, or a related field, or equivalent practical experience
Se valora
- Experience in B2B or industrial markets